Privacy Policy
About this Policy
This policy sets out how Australian Lifestyle & Fitness Pty Ltd (www.alfitness.com.au) collects, uses and discloses your personal information.
By accessing or using Alfitness services, you agree to the use and disclosure of your personal information in the manner described in this policy.
Alfitness and privacy
Alfitness.com.au is bound by the Privacy Act (1988).
What personal information is collected?
Alfitness collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.
Personal information collected by Alfitness may include:
- Your name, address and contact details
- Credit account details
- User ID's and passwords
How is personal information collected?
Alfitness collects personal information in a number of ways, including:
- directly from you when you provide information directly to Alfitness in person, by phone or in writing (whether electronic or otherwise)
- directly from you when you communicate with Alfitness or any other person using Alfitness Communications Services
- from third parties such as:
- operators of linked or served web sites, applications and advertising on the Alfitness website
- from organisations identified or described under the heading "How is personal information disclosed"
How is personal information used?
Your personal Information may used for the following purposes:
- to provide the services requested by you
- to manage those services including, customer service and billing
- to research, develop and improve Alfitness services
- to conduct surveys to determine use and satisfaction with Alfitness services
- to generate statistics in relation to the Alfitness website
- to promote and market special offers and other services to you.
What if you don't provide personal information?
If you choose not to provide personal information when requested, Alfitness may not be able to provide you with the full range of Alfitness services.
Alfitness Website, Linked Sites and personal information
When you visit a website or use an application on the Alfitness website, Alfitness records anonymous information such as IP address, time, date, referring url, pages accessed and documents downloaded, type of browser and operating system.
Alfitness also uses “cookies”. A cookie is a small file that stays on your computer until, depending on whether it is a sessional or persistent cookie, you turn your computer off or it expires (typically between 30and 90 days). Cookies may be used by Alfitness to provide you with the full range of services it offers, remember your preferences, remember the sites you visit on the Alfitness website, measure and analyse usage of the Alfitness website and for security. Persistent cookies may be used to identify the sites you visit on the Alfitness website and to personalise the advertising that you see when you make future visits to that site or other sites within the Alfitness website. You may adjust your Internet browser to disable cookies. If cookies are disabled Alfitness may not be able to provide you with the full range of Alfitness services.
Cookies may collect and store your personal information. This policy applies to personal information collected via cookies. The Alfitness website may include links to third party web sites, co branded web sites and applications and advertising served to the Alfitness website by third parties (Linked Sites). Companies who operate Linked Sites may collect personal information through the use of cookies and otherwise. Alfitness is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information.
What if I have a problem?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us:
Phone
1800 130 331
Email
support@alfitness.com.au
Location
Level 2, 2 Darling Street
South Yarra, 3141
VIC, Australia
+61 03 9867 5449
About security and personal Information
Alfitness takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure.